Sri Lanka is a beautiful and welcoming country for tourists, and traveler safety is a top priority for the government. To ensure a safe experience for all visitors, Sri Lanka has a dedicated Tourist Police Division that works 24/7 to assist travelers across the island.
🛡️ Tourist Police Division
The Tourist Police is a special branch of the Sri Lanka Police, focused on helping and protecting tourists. They are trained to handle tourist-related concerns in a friendly and professional manner.
🔍 What They Do:
Help tourists with lost items, passport issues, and emergencies
Protect tourists from scams or harassment
Provide information and directions
Investigate complaints quickly and fairly
📍 Tourist Police Locations
Tourist Police units are available in many popular travel areas, including:
Colombo (Head Office – Galle Face)
Kandy
Galle Fort
Negombo
Hikkaduwa
Anuradhapura
Ella
Mirissa
Arugam Bay
Sigiriya
👮♂️ Tip: You can visit any Tourist Police station or call them anytime.
☎️ Emergency Contacts for Tourists
| Service | Number |
|---|---|
| Tourist Police | 1912 (24/7 Hotline) |
| General Police | 118 / 119 |
| Ambulance / Fire | 110 |
| SLTDA Info Desk | +94 112 426 900 |
| SLTDA Email | info@srilanka.travel |
🧭 Safety Tips for Tourists
✅ Always use registered tour guides and travel agencies
✅ Avoid isolated areas at night
✅ Keep your valuables in a safe place (use hotel safes)
✅ Save local emergency numbers in your phone
✅ Check weather and local news before hiking or swimming
✅ Be respectful of local laws and traditions
🔒 Safe Travel Apps and Tools
Google Maps – Google Maps
Pick Me – Pick Me
Uber - Uber
Sri Lanka Tourism App – Sri Lanka Tourism App
📝 Final Advice
Sri Lanka is one of the safest countries in South Asia for tourists. With the help of Tourist Police, friendly locals, and modern transport and communication, you can enjoy your journey without worry.
If you ever feel unsafe or unsure, don’t hesitate to contact the Tourist Police or inform your hotel/tour guide.
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